Резюме № 441970 от 21 ноября 2024
Personal assistant of CEO, Manager of customer support services, Manager in any field related to design, Education, Logistics, Personal-assistant.

age 28 years

Female

address Chișinău

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TOP Skills

Language Education 10 years
Team Working 1 year
Personal Assistance 12 months
Communication Skills 10 months
Project Management 7 months
Quality Management 7 months

Work experience

December 2023 - November 2024
12 months

Personal assistant to the CEO and owner of the company

Ad Wrap Graphics Inc, Chicago,Illinois,USA

Chicago,Illinois,USA

Personal Assistance

Compiling expense reports (Performing bookkeeping tasks; Handling
memos, reports, invoices, and related documents, including sensitive
information)
Made travel and accommodation arrangements
Answered phone calls (Screening phone calls and emails,
communicated with clients)
Helped executives in preparing for meetings (Secretarial support for
meetings as and when required by the CEO, including drafting and
circulating meeting agendas, preparing minutes, communicating
meeting reminders, confirming venues. Writing and distributing
comprehensive minutes and action points to all members post
meeting)
Managed databases and filing systems. Implementing and
maintaining procedures/administrative systems. (Liaising with staff,
suppliers and clients.)
Managed email correspondence and phone messages (Drafted
and prepared correspondence for internal announcements, board
meetings, and organizations that the executive is involved with)
Preparing reports (Prepared and edited documents, reports,
invoices, and presentations; Scheduled and coordinated meetings,
conferences,for the CEO)
Preparing monthly profit reports on orders from 2 websites of the
company
Liaising With Internal & External Stakeholders (Carrying out the
entire process of receiving design orders for logistics companies /
private clients and other various clients/companies (receiving the
order, passing the order to designers, communicating with the client
etc.)
Transferring all client database and all design products to the new
company website.
Supporting clients on the new site if they encounter difficulties using
the new application.
Overseeing systems and process management

February 2015 - July 2024
9 years 5 months

Individual teacher of foreign languages for children and for adults

Freelance

Chișinău

Language Education

January 2021 - July 2021
6 months

Customer support department manager

AP GREAT RETAIL LTD, United Kingdom, Sittingbourne

United Kingdom, Sittingbourne

Team Management Project Management Quality Management

Maintained customer satisfaction by providing problems-solving
resources, answered customers' questions, managed staff,
accomplished customer service human resource objectives by recruiting, selecting, training, and coaching employees. Communicated
job expectations to other employees.

August 2020 - December 2020
4 months

Customer service in Ebay shop

AP GREAT RETAIL LTD, United Kingdom, Sittingbourne

United Kingdom, Sittingbourne

Team Working Customer support

Provided knowledgeable answers to customer phone and e inquiries
regarding products and brand, assisted clients on order on-line, dealed
with orders in the back office and liaise with logistics. Followed up on
orders and liaise with customers, retail, repair services, buyers.

March 2017 - October 2017
8 months

Teacher of foreign languages for children

Educational centre for small children "Mary Poppins", Moldova, Chishinau

Chișinău

Language Education

Educational centre for small children "Mary Poppins", Moldova, Chishinau
(English,German,Romanian,Russian)

September 2016 - November 2016
3 months

Receptionist

Hotel "BellaDonna", Moldova, Chishinau

Chișinău

Team Working Communication Skills

January 2016 - August 2016
8 months

Receptionist

Hotel "Chișinău", Moldova, Chishinau

Chișinău

Team Working Communication Skills

Skills

-Leadership -Adaptability -Problem solving -Teamwork -Attention to detail and accuracy -Communication

Languages

Romanian Native

Russian Native

English Fluent

German Fluent

French Elementary

Ukrainian Medium

Desired industries

Management Design / Web Design / Graphics Logistics / Transport

Education: Higher

Graduated in: 2022

Institute of business management, Germany, Berlin

Faculty: Diploma in business management (MBA)

Speciality: Finished successfully MBA – program remotely and obtained diploma in business management.

Graduated in: 2017

Center of German Language(subsidiary of language center ÖSD in Moldova), Austria, Vienna

Faculty: ÖSD card(Österreich,Schweiz,Deutschland)

Speciality: ÖSD card(Österreich,Schweiz,Deutschland) Level B2 - passed exam in 2016 in international centre for passing exams

Graduated in: 2014

state school №60 "Mihai Grecu", Moldova,Chisinau

Speciality: Baccalaureate Diploma Serial № AB000217997

Graduated in: 2014

English school "Crotalus", Moldova,Chishinau

Faculty: FCE (First Certificate in English) Diploma

Speciality: obtained FCE (First Certificate in English) Diploma (course for preparing for exam) - passed exam in 2014. Certificate of English Level C1.

Graduated in: 2014

"Art-Classic" hairstylist courses, Moldova,Chisinau

Faculty: Hair-stylist

Speciality: Certificate Licence № AMMII 031715 Diploma № 474 passed exam in 2015

Job preferences

Location

Remote

Working hours

Flexible

Full-time

No schedule

Driving licence

Category: B

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