30 лет
Женщина
Chișinău
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Обо мне
One of my main interest is reading but my favourite to go choice is socializing with friends. I also enjoy a good movie even if it’s hard to find nowadays.
Self-motivation and organization
Excellent sales and negotiation skills
Excellent communication and 'people skills'
Excellent writing skills
Good planning and organisational skills
The proven ability to work calmly under pressure
Опыт работы
Октябрь 2023 - Апрель 2024
7 месяцев
SALES TRAINER SPANISH/ENGLISH/ROMANIAN
UNITED TEAM
Кишинев
Train and educate sales staff from the point of their initial hire and on a continuous, ongoing basis. Coordinate individual and team performance review sessions to discuss strengths and weaknesses. Monitor sales objectives and results.
Апрель 2022 - Октябрь 2023
1 год 6 месяцев
Quality Specialist
Stefanini GROUP
Кишинев
Contact (Call, E-mail, Chat, Ticket) monitoring (soft skills, technical quality, accurate documentation). Schedule and coordinate feedback sessions with the agents. Provide constructive feedback to the SD Engineers and their team leader.
Октябрь 2021 - Апрель 2022
7 месяцев
Support engineering with Spanish and English
Stefanini GROUP
Кишинев
Provide support to clients (via email, chat or phone) regarding technical issues:Internet connectivity issues, emailing options, troubleshooting hardware, software issues;
Log remotely to the client"s computer and help them solve software issues.Troubleshoot hardware, software and network related issues.
Январь 2021 - Август 2021
8 месяцев
Chat sales agent
Kivork
Кишинев
Chat sales agent with Spanish and English.
Interacting with customers by chat, offering various travel options. Providing information about tickets, pricing, flight schedules. Making reservations for customers based on their various requirements and budgetary allowances.
Июль 2018 - Январь 2019
7 месяцев
TRANSLATOR/ASSISTANT
Punto Bianco
Кишинев
Translating from and to Spanish, English, Romanian and Russian.
Helping and motivating the patients to understand and follow their prescribed treatment. Quality checking and correcting the marketing advertisement for foreign countries.
Октябрь 2017 - Июль 2018
10 месяцев
Quality Specialist
Tell You"SRL"
Кишинев
Qualify the work of Call Center operators by listening to their calls.
Ноябрь 2016 - Апрель 2017
6 месяцев
Customer Support Operator with Spanish
ATD TECHNOLOGIES
Кишинев
Solving any customer delivery issues immediately via phone, email, live chat.
Языки
Румынский Свободно владею
Русский Свободно владею
Испанский Свободно владею
Английский Свободно владею
Итальянский Базовый
Образование: Высшее
Год окончания: 2021
Universitatea Hyperion, Bucuresti
Факультет: Facultatea de Jurnalism şi Științe ale Comunicării
Специальность: Masterat
Год окончания: 2018
Universitatea Libera Internationala din Moldova
Факультет: Limbi straine
Специальность: Traducator
Пожелания к работе
График работы
Full-time
Чтобы открыть контактную информацию соискателя, нужно зарегистрироваться и оплатить услугу "Доступ к базе CV".