38 лет
Женщина
Chișinău
4 500 MDL
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Обо мне
interests: coin collection, AR rifles, music, writing, books
sports: judo, weight lifting
Customer service oriented skills - Ability to deal with irate customers using excellent interpersonal-communication skills.
-Understand new concepts easily- Quick learner.
-Computer literate.
-Ability to handle stress.
-Reliable.
Computer Skills:
Proficient in MS-Office and Internet Applications, MySQL, Power Point.
Опыт работы
Август 2012 - Октябрь 2013
1 год 2 месяца
Front Desk Agent
Howard Johnson 8216 Harborside Dr, Galveston, TX 77554, United States
Galveston,Texas
• Highly skilled in greeting visitors and directing them to the right person or section
• In-depth knowledge of managing the guests book and issuing security passes
• Hands-on experience in giving information and answer questions
• Proven record of answering calls and taking messages
• Demonstrated ability to deal with phone and email enquiries
• .Able to keep an organized reception area
• Comprehensive knowledge of organizing reading material in the waiting area
Январь 2010 - Август 2011
1 год 8 месяцев
Teacher-Educator
Kindergarten N1''Albinuta''
Хынчешты
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
- Observe and evaluate children's performance, behavior, social development, and physical health.
- Read books to entire classes or to small groups.
- Demonstrate activities to children.
- Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
- Prepare children for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
- Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.
- Organize and lead activities designed to promote physical, mental, and social development such as games, arts and crafts, music, and storytelling.
- Prepare materials, classrooms, and other indoor and outdoor spaces to facilitate creative play, learning and motor-skill activities, and safety.
- Collaborate with other teachers and administrators in the development, evaluation, and revision of kindergarten programs.
- Use computers, audiovisual aids, and other equipment and materials to supplement presentations.
- Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities.
- Involve parent volunteers and older students in children's activities, to facilitate involvement in focused, complex play.
- Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
- Perform administrative duties such as assisting in school libraries, hall and cafeteria monitoring, and bus loading and unloading.
Август 2008 - Декабрь 2009
1 год 4 месяца
Real Estate Agent
Orange house Inc
Чимишлия
Responsibilities
- Assist clients with property sales and development
- Hold open house inspections, instructing clients on best practices for selling success and liaising between renters/owners and prospective buyers for property inspections
- Preparation of legal documents including listings and sales contracts
- Provide legal, economic and market advice to prospective clients
- Liaise with lenders, home inspectors and pest controllers prior to contract negotiations
- Ensuring terms and conditions of agreements are met
- Maintaining and liaising with clients, building relationships with clients to encourage returning business
- Coordinate property closings and overseeing document signing
- Analyse market trends to determine competitive market prices
Achievements:
- Increased sales revenue for the 2008-2009 financial year
- Was a part of the team managing the Orange Construction Inc. estate, which sold 50% more than estimated market value.
Июнь 2007 - Август 2007
3 месяца
Telephone Operator
Moldtelecom
Хынчешты
• Answered telephone calls promptly
• Greeted callers with a positive and clear voice
• Carried out duties as a telephone operator
• Assisted customers with their queries and problems by phone /email
• Established and maintain contacts with new and existing customers as per direction of the supervisor
• Forwarded important and serious matters to the seniors
• Transferred urgent calls to the required departments quickly and accurately
• Entered and updated new customer details in the customer relationship management software according to administrative guidelines
• Achieved set targets of the firm by stipulated deadline
Март 2006 - Август 2007
1 год 6 месяцев
Addressograph Operator
Posta Moldovei
Хынчешты
Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
- Seal or open envelopes, by hand or by using machines.
- Fold letters or circulars and insert them in envelopes.
- Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
- Affix postage to packages or letters by hand, or stamp materials, using postage meters.
Clear jams in sortation equipment.
- Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations..
- Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
- Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.- Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
- Remove containers of sorted mail/parcels, and transfer them to designated areas according to established procedures.
- Read production orders to determine types and sizes of items scheduled for printing and mailing.
- Contact delivery or courier services to arrange delivery of letters and parcels.
- Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
- Answer inquiries regarding shipping or mailing policies.
- Stamp dates and times of receipt of incoming mail.
- Operate computer-controlled keyboards or voice recognition equipment in order to direct items according to established routing schemes.
- Use equipment such as forklifts and automated "trains" to move containers of mail.
- Sell mail products, and accept payment for products and mailing charges.
- Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
Языки
Румынский Свободно владею
Русский Свободно владею
Итальянский Средний
Английский Свободно владею
Образование: Неполное высшее
Ещё учусь
Perspectiva Int
Факультет: Turism
Специальность: Turism servicii hoteliere
Курсы, тренинги
Год окончания: 2013
Kaplan University
Организатор: Criminology
Пожелания к работе
График работы
Part-time
Водительское удостоверение
Категория: B
Чтобы открыть контактную информацию соискателя, нужно зарегистрироваться и оплатить услугу "Доступ к базе CV".