- Answering general customer inquiries and giving advises about products they can buy for their projects,
offering alternatives.
- Operating the till (cash, credit/debit cards and gift cards transactions)
- Receiving deliveries, unpacking and replenishing stock
- Assist in changing displays of shop stock
- Working in all areas of the store from the shop floor to the warehouse

Organising conferences & events for groups of people from the request till the end which included:
booking air/railway tickets and accommodation (discussion of convenient options with each participant),
organising transfers, meals and coffee breaks and control over their execution, dealing with requests
like decorations, artists, music, team buildings, caterings, special equipment (simultaneous translation),
typography and other client requests. Analysis and formation of the optimal offer to the client within
budget. Event support in Moscow or in other cities. Participation in tenders. Organising the participation of
Russian delegates in international conferences, helping with visas for different countries, communication
with foreign suppliers. Communication with clients and service providers 24/7. Working with bookkeeping
regarding invoices and other documentation.

Checking documents for Schengen visas, UK visas, USA visas, Russians visas for foreign delegates.
Advising agencies about the required documents for different types of visas.

Arranging loans and insurances via computer programme, receiving goods deliveries and organise
display of goods, dealing with documents and banking, assisting with regular and annual stock checks,
resolving problems and dealing with complains, staff training, dealing with promotional events in the
shop.

Customer face-to-face advising about goods (different electronic devices), direct sales, operating the till
and handling cash, credit/debit cards and gift cards transactions.