31 ani
Feminin
Chișinău
15 000 MDL
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".
Despre mine
- Data analysis
- Desk research
- Content management
- CRM database management
- Foreign language skills
- B2B account management
- Corporate sales
Experiența profesională
Iunie 2017 - Mai 2018
11 luni
B2B Customer Relationship Specialist
Paximum Global Travel Marketplace
Antalya, Turkey
Handling daily correspondence. Responding to communications from guests,
travel agents, and referral networks concerning reservations arriving by
mail, telephone, or through a central reservation system.
Creating and maintaing reservation records by date of arrival and
alphabetical listing.
Making arrangements for clients travel programs.
Decembrie 2016 - Mai 2017
6 luni
Guest Relations Agent
Mardan Palace Hotel
Antalya, Turkey
Welcoming the newcomer guests and ensure their effortless check-in
procedure.
Ensuring departing guests are bid farewell once they are cleared from
Reception.
Ensuring the guests are kindly asked whether or not s/he enjoyed his/her
stay.
Ensuring the VIP guests are treated according to the VIP Guests
Accommodation Instruction.
Noiembrie 2015 - Ianuarie 2016
3 luni
English Content Validator
Stellar Group
Chișinău
Basic IT tasks.
Ensure CRM tasks are performed at highest quality.
Reporting bugs and ensuring highest customer satisfaction with the
platform
Limbi
Română Fluent
Rusă Comunicare
Engleză Fluent
Turcă Fluent
Studii: Superioare
Absolvit în: 2015
“Ion Creanga” State Pedagogical University
Facultatea: Psychology and Special Psychopedagogy
Specialitatea: Social Work
Cursuri, training-uri
Absolvit în: 2016
TOMER Turkish Language Courses
Organizator: Ankara University
Absolvit în: 2012
ILTC English Language Course
Organizator: International Language Training Center
Preferințe pentru job
Programul de muncă
Full-time
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".